Course Description

Communication is essential for good leadership. This course focuses on the elements of effective communication, including the communication factors, personal needs, listening skills, questioning skills, facts, episodes, feelings. Some of these skills and concepts may be familiar to you. Others may be new. But whether familiar or new, communication is the foundation upon which leadership is built.

Requirements

• The courses in the Active Leadership Program are best completed in order. Please complete Introduction to Active Leadership, The Context for Leadership, and Introduction to the Active Leadership Model before beginning this course.