ITIL® 4: Seven Guiding Principles

Start Course
level
Introductory
Subject
Project Management
Course Length
52 minutes
Subscription
Foundation

Course Description

In this course, we're going to look at the seven guiding principles for ITIL. These principles include focus on value, start where you are, progress iteratively with feedback, collaborate and promote visibility, think and work holistically, keep it simple and practical, and optimize and automate.

Requirements

  • Familiarity with IT terminology and IT-related work experience are recommended.

Instructors

Barry Corless

Barry is the Business Development Director for Best Practice at Global Knowledge. A self proclaimed "service management geek," Barry specializes in Management best practices strategy and implementation, delivering service improvement programs, and delivering organizational capability through education.