This course looks at how to design a chatbot using Amazon Lex and then use Amazon Connect services for interacting with chatbots using text as well as voice. You will also set up Amazon Connect as a personal call center and integrate the MarketNanny chatbot with Amazon Connect. This course is part of the Applied AI and Natural Language Processing learning path - complete this path to learn how to create useful NLP applications using Amazon Web Services.
As part of the Applied AI and Natural Language Processing learning path you should have an understanding of Amazon Web Services and how to store and retrieve data. You should also have an understanding of serverless computing and how to perform topic modelling.