How ITIL 4’s New Service Value Chain Prepares ITIL for the Modern IT Management Market

Posted by Develop Admin
February 11, 2021

ITIL 4’s Service Value Chain (SVC) revolutionizes ITIL’s original framework with newer key components, designed for optimizing your IT management system.

Created to provide more options for risk-management, cost-effective decisions, and better relationships with clients, ITIL 4 brings the original, reliable IT system management practices up to speed!  

ITIL 4’s Undeniable Overarching Presence in IT Management and Business IT

In a killer-bee hybrid style foundation of tech and business, this system provides a platform to users which cross-links IT fundamentals with business code to deliver solutions for developers who wish to employ both skill-sets in the two different fields. It’s the winning ingredient in making IT management systems and products successful over longer periods of time. Our Factual ITIL 4 Service Value Chain (SVC) Course narrows in on the fundamental arrangement that is ITIL 4’s winning factor in modern Business IT: the Service Value Chain.

This chain in ITIL 4 is arguably one of the most prominent features that brings relevance to ITIL in 2021. It essentially takes the original foundation of ITIL and adds features that allow it to function well in a market that changes more rapidly than ever before. ITIL 4 certification adds value to any IT professional’s career – not as a callback to previous ITIL foundations, but as a relevant framework that has undergone crucial updates!

The steps of the chain are integrated with each other to more efficiently create value and built for the modern IT System Management market. 

The Steps of the SVC:

  • Plan – Our course illuminates the planning objective in ITIL 4’s set of practices, aligning goals with outcomes from the get-go. This is the first step and overarching goal of any business model. This step requires a bird’s-eye view of operations and a disciplined strategy for ensuring that your inputs lead to successful outputs. 
  • Improve – Also encapsulating all levels of your business model or product’s takeoff and operation, improvement is the healing widget of ITIL 4 steps. It involves any changes that must be made to your model. Like the Planning stage, it is present throughout the entire process of creation.
  • Engage – Supplying information to the next stages, the Engage step is receiving information from that which is external to the SVC – such as clients. Engagement pumps relevant business information directly into the Obtain and Build step. 
  • Design and Transition – This step focuses primarily on adapting the inner workings of your service or product. Compared to ITIL 3, the newer model allows for a more adaptable Design and Transition stage, which encourages developers’ creative talents. This is done with intention, as IT and business, as two intertwined fields are now changing more rapidly than ever before and require more input from developers.
  • Obtain and Build – The Obtain and Build stage takes information from both inside and outside sources, as needed.
  • Deliver and Support – The final component of a healthy IT and business feedback loop, the Deliver and Support stage connects directly back to the Obtain and Build and Design and Transition stages, authorizing any necessary changes in a feedback loop. 

Our expert-led online courses will show you how this chain works, why having the steps interact with each other works, and how any IT professional can use the newest ITIL model to their advantage, with hands-on practice exercises, instructor-led demonstrations, and knowledge checks along the way! 

The main takeaway is that the newer system outpaces ITIL v3’s Service Lifecycle System:

One of the most fundamental additions from ITIL 4 – The Service Value System

In response to a demand for well-rounded IT Management Service systems that interact well with clients, ITIL 4 has essentially created a self-powering cell, the components of which deviate from the original Service Lifecycle System. The older model is directed at a more stagnant market, and the stages don’t interact with each other or with clients that much. The SVC is one of the key differences between ITIL 3 and ITIL 4 – which our intensive, factual courses go into depth about. 

Binding stakeholders with developers, and all of your developmental steps with each other, the new Service Value System allows all business achievements to include more people, leaving little leeway for chance in your IT management systems – let our project management courses show you how it works!

Key Components of ITIL® 4

This course covers the key components of ITIL® 4 and provides a high-level view of the service value system and the four dimensions of service management. These concepts will allow you to build on them in more depth as you explore additional ITIL® 4 topics.